What data do we collect from you?

IVC only collects personal or company data that you voluntarily provide.  This generally includes your name, company name, address, phone numbers, and email addresses.  If provided by you to process an order, we may also collect credit card information or bank account information.

Who is collecting this data?

IVC personnel collects this data.  We do not employ any third-party organizations to collect personal data on our behalf.  Functions within IVC that may collect the data mentioned above include, but are not limited to:

  • Sales & Marketing
  • Order Processing
  • Accounts Receivable/Payable
  • Shipping/Receiving
  • Technical Support

How does IVC collect this data?

IVC collects the data mentioned above using one or more of the following methods:

  • Website sales contact form
  • Website support contact form
  • Email solicitation
  • Phone call
  • Website chat
  • Forms that you fax or mail to us

Why does IVC collect this information?

IVC collects this information in the course of normal business activities so that we have information necessary to contact customers, those who have expressed interest in IVC products, and those we believe may have interest in IVC products

How does IVC use your information?

We keep your information so that we may contact you via phone, fax, email, or direct mail about:

  • The status of your order.
  • The status of your technical inquiry.
  • Updates to your existing IVC products and services.
  • New IVC products and services.
  • New opportunities within your organization for IVC products and services
  • Upcoming events relating to IVC products and services.

Do we plan to share your information?

IVC does not share any information you have provided without your consent.  If IVC desires to share your information, you will be contacted by an IVC representative for permission to do so.

How long does IVC store your information?

IVC stores your contact information indefinitely.  At any time, you may request that your contact information be removed from our database.  Information relating to order processing, such as credit card numbers and bank information, is saved for three years or until you request we delete this information, whichever occurs first.

What control do I have over my information that you store?

At any time, you may request that IVC edit or remove your information in our database.  Contact your IVC representative or IVC’s Data Protection Officer to have this done.

Is IVC’s storing of my information likely to affect me negatively?

No.  IVC’s Data Protection Officer and the company as a whole takes the compliance of GDPR and other data security regulations very seriously.  If, at any time, you feel that it is affecting you or your organization negatively, please contact IVC’s Data Protection Officer immediately.  The IVC Data Protection Officer can be reached at:

+1-617-467-3059

info@ivcco.com